Frequently Asked Questions
Everything you need to know about shopping with dumbermini.
How long will it take to receive my order?
Standard shipping typically takes 5-10 business days depending on your location. You will receive a tracking number via email as soon as your package departs our warehouse.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return authorization.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.
How can I track my package?
Once your order is shipped, you will receive an email containing a tracking link. You can also track your order directly on our website using your order number and email address.
What should I do if my item arrives damaged?
If your order arrives damaged, please take photos of the item and packaging and contact us within 48 hours. We will arrange a replacement or full refund immediately.