Returns & Exchanges
At dumbermini, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all items in their original condition. If your order doesn't meet your expectations, our streamlined process ensures a quick and easy resolution.
Return Process
- 1.Initiate Your Request
Log in to your account or visit our returns portal with your order number and email address to select the items you wish to return.
- 2.Package Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the product is in its unused, original state.
- 3.Ship It Back
Print your prepaid shipping label provided by our portal and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5 to 7 business days.